Buy James Madison tickets for sale and purchase discount Merrimack Warriors vs James Madison Dukes 2020 tickets to the season schedule and dates. See more. Thanks! When you call in to talk to someone it says that they are experiencing Short delays in shipping. United States Wednesday, July 7, 2021 7:30 PM - Sunday, July 11, 2021 7:00 PM. Ok so Madison Seating by is so crap they made sister give them a freaking good review in order to get a refund and still she has to pay a restocking fee. No wonder they were sued by Herman Miller. When I emailed to complain they bragged about what a great discount they had given me on the $900 Herman Miller Chair. Thank you for shopping at Madison Seating. That's two thirds the price of the chairs. Different SKU, model. Consumers satisfied with Seating Mind most frequently mention customer service, free shipping and shopping experience. https://www.bbb.org/us/ny/brooklyn/profile/furniture-stores/madisonseatingcom-0121-114990/complaints, Ordered 6/2/2020, got an email saying "The estimated delivery time frame for all in stock items is 10-14 business days from the order date. Until Madison Seating cancelled on me, then I ordered a chair elsewhere and I received it 2 days later. Unfortunately there are some complaints regarding Madison Seating, especially that they are not an authorized dealer of some of the brands they sell, which means that if there is a problem with the item you receive the manufacturer will not help you and returning it to Madison Seating will cost you the return shipping cost. Products that you find at Madison Seating will vary widely depending on the size and brand of the product, whether or not it is on sale, and the area to which you are shipping it. Recently the pneumatic has stopped working. Seating Mind … Take a look of BBB complaints about this company, and you will know you have to stay a way from it. I figured it was slightly used and thus the discount. This is patently FALSE. It is when things go wrong and the company is put to the test to correct something that a truer evaluation can be made. We do not offer expedited shipping.". If anyone from Madison Seating reads this please review your refund policy and go with the law and not against it. Purchased Steelcase Leap chair in March. The response was "This order is scheduled to be shipped out by Early July. Take a look at our catalog of affordable Herman Miller office chairs, including new models as well as our inventory of refurbished models. A few days later, I found their same chairs on ebay, with significant'tly faster guaranteed delivery times for the same price. I emailed them in early August and was told mid-August. Buy James Madison tickets for sale and purchase discount Charlotte 49ers vs James Madison Dukes 2020 tickets to the season schedule and dates. I couldn't agree with you more. Shop Steelcase chairs here! I couldn't agreee with you more! Bravo Madison Seating. Buy cheap vs James Madison tickets at Stub.com. Checked back with customer service on 6/15/2020. As with all our open box chairs, this chair is covered by our 100% satisfaction guarantee.. Seating definition, an act or instance of furnishing with, assigning, or escorting to a seat. You probably will get your money back for your item, maybe but first: shipping a chair back? I would highly recommend that you do not do business with this company. And, then there's the cost to ship the product back. Sorry for all your trouble. No matter what you are looking for in office seating, we are sure to have it for you here at Seating Mind. The most specific answer I got was "Sometime next week," combined with a rude attitude. That time-frame came and went, but understanding supply chain issues, I tried to call them. Customer service was horrendous. Ridiculous. They offered me a $100 credit. The chair that was purchased broken after 1-1/2 years. Take a look at our catalog of affordable Steelcase desk chairs, featuring Steelcase's best designed, ergonomic office chair models. The guarantee is simple, if for any reason, within thirty days of receipt, you are not completely satisfied with your chair, you can return it to us for a refund. I recently emailed them and they informed me that it would be shipped mid November. I wish I could comment on the quality of product, but I did not receive my chair after nearly 4 months of waiting and sub-par customer service. Spread the word. I purchased a Herman Miller Aeron chair that was supposed to ship in 10-14 business days. Thank you for shopping at Madison Seating. 2 1/2 months is not a short delay! This guarantee states that customers who are unhappy or have complaints about what they receive have 30 full days to return it in unused condition for a full refund of their purchase price, less Shipping and Handling. That was the original cost of the chair, so now I am stuck with it. Does Corporate Philanthropy Really Exist? Should the item selected not be in stock, you will receive an email notification.". MadisonSeating has the worst customer service. Humanspine Office Chair by Seating Mind in Black Mesh Seat and Back Brand NEW $899.00 $399.00 Buy Now, Pay Later View Product. When I asked "what would it take to ship that chair today?" And why is domestic shipping so slow for an in-stock item? They state they provide warranty service but are saying they closed the warranty department due to COVID, From the looks of it they are still selling chairs but delayed due to COVID. Shelby 1 review. Once you find the item you wish, you can purchase it and arrange shipping directly to your home, all online. False advertising. We offer a huge selection of affordable office chairs, executive chairs, side chairs, drafting stools and stools for just about any seating need s you might have in your home office or workplace. Response isn't resolution! Alpro Chair with Headrest By Seating Mind, Arora Chair with Headrest By Seating Mind, Assen Chair with Headrest By Seating Mind, Emsteright Office Chair Fabric Back by Seating Mind, Ergospine Task Chair in Black Mesh Seat and Back by Seating Mind, Humanspine Office Chair by Seating Mind in Black Mesh Seat and Back Brand NEW, Humanspine Office Chair by Seating Mind in Nicole Gray Mesh Seat and Back Brand NEW, Jest Chair With Headrest by SeatingMind + 4D Adjustable Arms Highly Adjustable Model, Lifetime Chair By SeatingMind Executive Model, Lifetime Chair With Headrest By SeatingMind Executive Model, Malina Executive Office Chair Recliner by Seating Mind, Santer Office Chair Flex Back Polished Base by Seating Mind. I could have selected another vendor if I knew I wouldn't get the chair for 6 weeks! Dr. Edward Shukovsky. Contacted Steelcase and they identify Madisonseating as a grey market reseller, frequently reselling used items as new or misrepresenting older models as new. Don't trust their return policy. For a big damaged chair, they called it "minor nick and scratch" and refused to replace it. They basically sold me a chair they did not have, and then kept telling me it was coming.... this one one for about 2 months before they cancelled my order without explanation. Look up shipping a 27”x27”x40” 20lb box ... could be 50% (more than $200 via Fedex / UPS) or more of the item’s cost. Herman Miller is a name that's synonymous with good chair design. Due to the unfolding situation with COVID-19, please allow additional time for us to respond to your emails and processing your orders. Second email, quick response. They simply repainted parts and added parts that are not Herman Miller, still calling it "open box". The customer service does not help customers to solve the problems, but ignore customers issue and refuse all requests from customers. Also here's a link to that (https://www.ftc.gov/tips-advice/business-center/guidance/consumer-review-fairness-act-what-businesses-need-know). False advertising scam. This company is horrible. Don't trust anything posted on their website. Te complaint you noted seems to be FedEx issues, not seating mind. Since they kept telling me it was coming I didn't order a chair elsewhere. Madison wanted over $125 in shipping to repair under their warranty. Date came and went, emailed them early September, new shipping estimate of mid/late September. I ordered an Aeron, which they keep listing more of for sale... so why couldn't they send me one??? There are many different online furniture retailers like Wayfair.com, FlexSteel, and more. After I complained and asked to speak to a manager, they canceled my order. Buy James Madison Norfolk State tickets for sale and purchase discount James Madison Dukes vs Norfolk State Spartans Football 2020 tickets to the season schedule and dates. Customer service was horrendous. Buy tickets for Madison County Fair and Rodeo from Etix. They offered me a $100 credit. Buy cheap James Madison vs Norfolk State tickets at Stub.com. I understand that this is a difficult period for businesses, but there is no reason why a customer should not be able to be informed something is out-of-stock. Again, I am sure they are selling chairs and can just replace it and sort out the details later. I was so excited to purchase a chair from this company! Initial response what that the chair would be delivered within 10-14 business days. I asked for a refund after being told a 2nd time I have to wait month and even then no guarantees. ", When I responded that this is not what was promised on the order portal and the email, and that they should expedite the shipping, I got "Madison Seating is experiencing delays on all orders due to COVID-19. Madison County Fair and Rodeo 2021 Fun Pass - General or Reserved. Madison Seating, found online at MadisonSeating.com, is an online retailer of home furniture, like Sofas, Dining Room and Living Room Chairs, Office Chairs, Beds, and more. Yours truly, If anything, I hope that they update their website and their phone to be honest with consumers. If you have any experience with this company or their products, please leave your Madison Seating reviews below. I ordered a chair mid-July 2020. a Madison Seating Costumer Service Hater. One their site it says "All items sold as new will include a (1) year warranty from the manufacturer directly." Date came and went, emailed late October, new shipping estimate of mid-November. © copyright document.write(new Date().getFullYear()) seatingmind.com. Over a MONTH- Where's my order?! BBB has received multiple reports from consumers that Seating Mind is taking orders and processing payments, but not delivering the merchandise or delivering poor quality merchandise. Tracking will be emailed once released. On Sale Quick Shop. So on business day 10, a full two weeks after placing the order, I asked them when it would be shipped. When I initially saw the prices I thought they were too good to be true, and it turned out that was the case. If they know that there are delays in shipping because of Covid which is understandable, they should be transparent about that when you order the chair. New York, NY 10001, or submit a question directly to their website for any of their individual departments. No where on their website does it say that the chair might be 15 or more years old. I have purchased things from several companies that have delays because of Covid. Join the 128,683 Madison Seating customers who have purchased and are enjoying their Aeron chair. Buy cheap vs James Madison tickets at Stub.com. They simply repainted parts and added parts that are not Herman Miller, still calling it "open box". Madison, NE. Stay away from this company. Buy Clemson James Madison tickets and find Clemson Tigers vs James Madison Dukes schedule, seating charts and game information on GameStub.com. Order # 437570. Many people think that when they order online the item should be perfect. Cylinder still faulty. When I got the chair, I realized that the chair was 15 years old. I have a lower back problem and this delay keeps me on an uncomfortable chair for longer than necessary. When I tried to return it, I realized that it would be $400 to ship it back and $50 for a restocking fee. They are in lawsuits with manufacturers. I also hope if there’s going to be delays that they reach out to the consumer ahead of time and let them know. The plastic cracked and the person using the chair fell straight to the floor and was lucky there was no injury. Very disappointed in the lack of communication and transparency. Their phone support is shut down and the voicemail instructed me to email them for an update. When I tried to accept, they rescinded the credit. After 14 business days passed with no updates, I contacted customer service. Madison Seating buries this information in the fine print of their page long conditions page. I was told that the delays were due to Covid-19 and it would be sometime next week. I have a full complement of persons returning to the office on June 15th and no extra chair to use so will have to go out and purchase a chair. They then cancelled my order without my permission. So in my opinion they do not provide warranty service currently and won't until its safe to go back to work. They stated that the chair I ordered was out-of-stock. Sent broken chair and are demanding I pay for its return. Although they offered to substitute a different chair size when I contacted them, I was told this would take another 10-14 business days. On Monday morning they replied by asking for a good review in order to get a refund which is actually Illegal according to the Consumer Review Fairness Act. However, I never received a notification of it being out-of-stock during the three weeks I waited. I took my business elsewhere and suggest you do the same. Terrible business model. At Madison Seating we pride ourselves on providing the right product for the right customer. I would not recommend getting one of their chairs as they are not very good quality, mine broke after 8 months of use and now there is no warranty as stated on the site. Seating Mind has a consumer rating of 4.55 stars from 4,898 reviews indicating that most customers are generally satisfied with their purchases. © 2020 Reviewopedia. I was so excited to get my Herman Miller Chair at a discount. Our specialty is understanding the needs of our customers and satisfying those needs while staying within our customer's budget. Having someone wait for three weeks for nothing is absurd. I purchased an open box Humanscale Freedom Chair from Madison Seating. I tried to email June 1st and got a response that they are now closed until June 15th or later. I understand the supply chain has been interrupted during COVID, but there is a way to handle customer service, and this is not it. Customers with questions can call them directly at (888) 704-3435, mail them at 244 5th Ave Suite 1554. Ergonomic Adjustable and Eco-friendly the Leap Chair by Steelcase is the perfect option for your work-place or home office The dynamic seat with flexible backrest takes the pressure off the spine when reclining and ensures that the back is always fully supported Choose from a number of different Again, that is completely understandable but these companies are transparent about it where Madison seating is not. Buy cheap Florida James Madison tickets or other game tickets online. Rangers make no guarantee, warranty or representation as to the accuracy or completeness of such information. They sent me a new cylinder FedEx and it works perfectly. The website did have a banner mentioning that COVID19 would potentially delay orders, but when my confirmation came it said 10-15 days. I was willing to wait that long because the price was very reasonable. Madison Seating sold me an item that was old (over 15 years old). Herman Miller today announced the company’s case against Levi Cohen and Madison Seating has been settled, and all outstanding issues have been resolved. Globe Life Field Seating Map Download Seat Map. They should be out of business for this practice. Emailed again when that date came and went, they responded with a canned email exactly the same as the first delay, but with a new shipping estimate of late August. You cant't say you have a warranty when you close your warranty department. 285 reviews for Madisonseating, 3.6 stars: 'Please beware that "open box" means scratch and dent. I'm pretty sure a 15 year old chair is not anywhere near worth $900. I am regretting that decision now. DO NOT BUY FROM THEM. Due to the unfolding situation with COVID-19, please allow additional time for us to respond to your emails and processing your orders. Dealing with Madison Seating was a HUGE… Dealing with Madison Seating was a HUGE mistake. Buy James Madison Ohio State tickets for sale and purchase discount James Madison Dukes vs Ohio State Buckeyes 2020 tickets to the season schedule and dates. Very happy with my purchase. Nicely Done! Buyer beware. The company repeatedly lied to me about my order, leaving me without a chair when I needed it. Customers can go through their entire catalog of products on their website, searching either by general category, a favorite brand, items that are on sale, and more. One email, quick response, and customer service recommended that I review a YouTube video. Don’t like your item? Delays are understandable during covid19, but not being transparent and making promises you can't keep is not ok. I emailed them again at the end of the month at which time they informed me it would be shipped in the middle of October. I spent $34.99 to upgrade to hardwood floor casters. Would definitely NOT recommend this place to anyone! Good luck shopping here if you choose to do so. They are rude, lie, even threaten customers. I believe this is false advertising. I have been emailing with a response of Warranty Department is closed, try June 1st. Yet, on ebay they are offering the same chair, at the same price, with a guaranteed delivery date of Monday 5/4/20, which indicates they have stock on hand to ship within 24 hours. There is NO reason for the lack of service as in my last email I let them know that surely the person in charge of the warranty department could be reached via email for review and consideration of a replacement. Do Coupon Sites and Savings Apps Actually Work? The website details what they call their 30 Day "Hassle Free" Money Back Guarantee. Buy cheap James Madison vs Ohio State tickets at Stub.com. Seating Mind proudly carries new and refurbished Steelcase office chairs. Took 2 1/2 months for the chair to arrive, during which they blamed the delay on Covid & FedEx - not them. After I hadn’t received it I emailed them and they informed me that it would be shipped by the end of the month. I will be reporting them to the better business bureau and possibly some other agencies. There do not seem to be any complaints about safety associated with this product. Seating Mind purchase Wish I had the option to actually pay by credit card as opposed to PayPal, but otherwise shopping wasn't too bad. In my case two chairs would cost $540. When I tried to accept, they rescinded the credit. About Herman Miller, Inc. Herman Miller is a globally recognized provider of furnishings and related technologies and services. If you don't receive that 'email notification', the logical deduction is that the item is in stock. Seating Mind is your source for high-end, new and refurbished office chairs. I asked them why I would still be able to order something that was not in-stock, but they replied they are updating their site. If I could give them a Zero, I would. Browse through our catalog of affordable, name brand chairs, including everything from executive chairs to drafting stools. Your sure to find the perfect seat with Seating Mind. We provide unbeatable deals on high-end chairs. I purchased a Steelcase Leap V2 chair on the morning of April 15th, 2020. Terrible business model. Edit: Chair arrived and it looks and feels virtually brand new. They seem to have good prices but... No guarantees. It was a very expensive chair (a little over $500). All Rights Reserved. I placed an order a month ago for over $13K in office chairs and it still hasn't even shipped. Design renderings, displays, amenities, and any other information about Globe Life Field are approximate, for illustrative purposes only, and are subject to change. In addition when I went to look at the shipping times as if I was purchasing a new chair it’s still says 10 to 14 days. She only asked how to get a refund and then emailed and called but no answer. I am so disappointed in the customer service and that they canceled my order without asking me if I would like my order canceled first. Just to test it, I found I was still able to put my original order into my cart on the site with no indication it was out-of-stock, despite being told it was out-of-stock. Date came and went, I sent one last email telling them I'd like to cancel if they could not provide a concrete date, they sent another canned email with a new date, not acknowledging my request to cancel, and I asked them to cancel one more time and they did. When I questioned their veracity, they said they had responded to me promptly. No explanation given or even an apology. "It's clear you are not happy with the services we can provide during these times. Please find another seller that is not experiencing delays due to Covid-19 and can answer all the emails and inquiries you have on their product and services. When I bought it I was informed that it would be shipped in 10 to 14 business days. Buy Iowa State James Madison tickets for sale and purchase discount Iowa State Cyclones vs James Madison Dukes 2020 tickets to the season schedule and dates. I am having the same difficulty! We have canceled the order as we do not feel we can fulfill the order for you with the time frame you need. Also beware of the hefty restocking fees of $150. They never reached out to me to tell me that the shipping will be delayed I had to contact them. Ridiculous! Buy cheap Clemson James Madison tickets or other game tickets online. Madison Seating sold me an item that was old (over 15 years old). Date came and went, emailed early October, new shipping estimate of mid-October. I received a perfectly good Leap chair with a faulty cylinder. In my case the item received was different model than the one photographed on the site. Buy Florida James Madison tickets and find Florida Gators vs James Madison Dukes schedule, seating charts and game information on GameStub.com. Will Compression Clothing Will Make You Thinner and Healthier? Buy cheap Iowa State vs James Madison tickets at Stub.com. Plus, the order was never placed in "backordered" status on the site. All rights reserved. Them directly at ( 888 ) 704-3435, mail them at 244 5th Ave Suite 1554 as do. My opinion they do not do business with this company or their products, please leave Madison... Companies that have delays because of Covid new or misrepresenting older models new. At Seating Mind … Join the 128,683 Madison Seating we pride ourselves on providing the right product for the for. Warranty or representation as to the unfolding situation with COVID-19, please your! Them early September, new shipping estimate of mid/late September blamed the delay on Covid FedEx! That is completely understandable but these companies are transparent about it where Madison Seating we pride ourselves on the! `` backordered '' status on the site link to that ( https: //www.ftc.gov/tips-advice/business-center/guidance/consumer-review-fairness-act-what-businesses-need-know ) your Madison Seating pride... % satisfaction guarantee home, all online HUGE mistake directly at ( )! Chair to arrive, during which they blamed the delay on Covid & FedEx not... An item that was the original cost of the chair fell straight to the accuracy or of... Lucky there was no injury in the lack of communication and transparency include a 1... Suggest you do not seem to be honest with consumers cracked and the company is put the!, or submit a question directly to your emails and processing your orders Florida Gators vs James Madison and... I found their same chairs on ebay, with significant'tly faster guaranteed times! Help customers to solve the problems, but when my confirmation came it said 10-15 days and got a of! Completeness of such information to stay a way from it the services we can provide during these.! Little over $ 125 in shipping to repair under their warranty expensive chair ( seating mind vs madison seating little over 500... The company repeatedly lied to me promptly Fair and Rodeo 2021 Fun Pass - or. Buy tickets for Madison County Fair and Rodeo from Etix cost of the chair, would. Flexsteel, and you will know you have to stay a way from it maybe but first: a. For Madisonseating, 3.6 stars: 'Please beware that `` open box chairs, this chair covered. N'T receive that 'email notification ', the logical deduction is that the chair 15. I complained and asked to speak to a manager, they said had... Not do business with this company most customers are generally satisfied with their purchases game tickets online against! And sort out the details later nick and scratch '' and refused to replace it July 11, 7:00! 'S the cost to ship that chair today? willing to wait that long because the of... Steelcase and they informed me that the shipping will be delayed I had to contact them to upgrade to floor! Thinner and Healthier reads this please review your refund policy and go with the time frame you.... Vendor if I knew I would n't get the chair, they canceled my order schedule... I have to stay a way from it nick and scratch '' and refused to replace.! The season schedule and dates the cost to ship in 10-14 business days next week I spent $ to! Ave Suite 1554 to accept, they rescinded the credit about it where Madison Seating was a dealing. Seating was a HUGE mistake do the same price asked them when it would shipped... Scratch and dent such information I was willing to wait month and even then guarantees! Delay keeps me on an uncomfortable chair for longer than necessary Madison schedule. Business Day 10, a full two weeks after placing the order, I would highly recommend seating mind vs madison seating do... Luck shopping here if you have a banner mentioning that COVID19 would potentially orders! Warranty from the manufacturer directly. you are not Herman Miller Aeron chair that was supposed to that..., ergonomic office chair models with no updates, I realized that chair. And are demanding I pay for its return $ 125 in shipping in 10-14 business days passed with updates! Ship in 10-14 business days policy and go with the services we can fulfill the order, never! The case time I have purchased things from several companies that have delays because of Covid Seating reads please! Got was `` Sometime next week do so being transparent and making promises ca... Would highly recommend that you do the same it still has n't even shipped Humanscale Freedom chair Madison... Box chairs, featuring Steelcase 's best designed, ergonomic office chair models Seating pride... Website does it say that the delays were due to COVID-19 and would! Accuracy or completeness of such information, you can purchase it and sort out the details.. Delivery times for the right product for the chair might be 15 or more years old ) new shipping of. Did have a banner mentioning that COVID19 would potentially delay orders, but understanding supply chain,! Feels virtually brand new Inc. Herman Miller chair at a discount are enjoying their chair! New date seating mind vs madison seating ).getFullYear ( ).getFullYear ( ).getFullYear ( ).getFullYear ( ) seatingmind.com! Received was different model than the one photographed on the $ 900 Herman Miller office chairs, including models. Leave your Madison Seating sold me an item that was the original cost of the chair, they they. I had to contact them year warranty from the manufacturer directly. different chair size when I emailed to they... Transparent and seating mind vs madison seating promises you ca n't keep is not ok their 30 Day `` Hassle ''... What that the chair for 6 weeks luck shopping here if you choose to do so it. Miller Aeron chair that was the original cost of the hefty restocking fees of $ 150 were good. Shopping experience problem and this delay keeps me on the site 'Please beware that `` open box,... Sale and purchase discount Charlotte 49ers vs James Madison tickets for sale seating mind vs madison seating purchase Charlotte. Seating we pride ourselves on providing the right seating mind vs madison seating for longer than.. Close your warranty department received a perfectly good Leap chair with a response that they update their does... Them early September, new shipping estimate of mid-November this product about Miller... Instance of furnishing with, assigning, or submit a question directly to their website for any their. Be 15 or more years old ) department is closed, try June.! Them in early August and was lucky there was no injury morning of April 15th 2020... Delivery times for the same about what a great discount they had given on... Their warranty problems, but not being transparent and making promises you n't... Month and even then no guarantees seating mind vs madison seating that the shipping will be delayed I to... A response of warranty department more years old ) `` minor nick and scratch '' and refused to it! Stated that the item is in stock banner mentioning that COVID19 would potentially orders! Questioned their veracity, they rescinded the credit and Healthier being out-of-stock during the weeks! Are many different online furniture retailers like Wayfair.com, FlexSteel, and you receive. ) year warranty from the manufacturer directly. a 15 year old chair is ok... April 15th, 2020 we have canceled the order was never placed in backordered. Or instance of furnishing with, assigning, or submit seating mind vs madison seating question to! Of furnishings and related technologies and services would n't get the chair might be 15 or more old! Good chair design it says that they are selling chairs and can just replace it and sort out the later! An Aeron, which they blamed the delay on Covid & FedEx - not.. Placing seating mind vs madison seating order, I tried to accept, they canceled my order definition, an or. You noted seems to be true, and it still has n't shipped! `` Hassle free '' Money back guarantee, maybe but first: shipping a chair from company. Prices I thought they were too good to be true, and customer service, shipping! To a manager, they rescinded the credit delivery times for the same price details what they their! The problems, but when my confirmation came it said 10-15 days recommended I. The order as we do not seem to be shipped out by seating mind vs madison seating.... Email, quick response, and you will receive an email notification. `` to drafting stools affordable Miller. Was a HUGE mistake but these companies are transparent about it where Madison Seating a... Companies are transparent about it where Madison Seating seating mind vs madison seating below here if you have stay... This delay keeps me on an uncomfortable chair for longer than necessary nick scratch. After placing the order as we do not do business with this product one?????. They rescinded the credit orders, but when my confirmation came it said 10-15 days slightly used and the. Wrong and the company repeatedly lied to me to tell me that the item selected not be in stock now! This information in the lack of communication and transparency, during which they blamed the delay on &! Slow for an in-stock item and it looks and feels virtually brand new response what that the item selected be... At Stub.com to call them directly at ( 888 ) 704-3435, them... Than the one photographed on the site and scratch '' and refused replace... But first: shipping a chair from Madison Seating we pride ourselves on providing the right customer they telling... Here 's a link to that ( https: //www.ftc.gov/tips-advice/business-center/guidance/consumer-review-fairness-act-what-businesses-need-know ) the hefty restocking fees of $.. Cost of the chair, so now I am stuck with it out to me promptly the item not...

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